Wednesday, 28 of June of 2017

Lutron Lunch-N-Learn

Worthington Distribution had the honors of hosting a local training based around Lutron Caseta Smart lighting and shading control. We had a good group in attendance and hope for more local training’s like this in the future! For more information on Lutron lighting and shades, please give us a call at 800-282-8864 or email sales@worthdist.com!


Alarm.com Success Habits

This week, I learned some new Success Habits that will help me support my customers better and make us both more successful.
I normally wouldn’t be this excited about a training on something we don’t actually sell. But, when I learned how much benefit to all involved the knowledge can be, I was really excited.
In the alarm industry, recurring revenue is the key to surviving and succeeding. So, it is very important to keep your alarm customers renewing their contract.
How do you do this? Well, ADC provides a number of free services and apps to help you do this.
You can run a report on your accounts and identify what customers you are in danger of losing. Basically, if they haven’t used their log-in for months, or ever, they will likely cancel. And there are other danger signs you can find from the reports.
So, how do you rescue these accounts before they are lost? You can re-engage them. Find out why they aren’t using the system and help them to see the value it has. Maybe they need re-training, maybe they need to have some automation to play with. Knowing what they lack, will help you retain that account.
Even more important, is how do you start a new customer so this never becomes an issue. If the installer employs six simple habits, you will see accounts staying longer and may even see more upsells at time of install.

I can list them below, But please take the time to see the training to get the full benefit. We plan on repeating this training again soon.

1) Verify the customer email address
2) Activate SMS/Push notifications
3) Define the GeoFence
4) Configure the arming reminder
5) Install at least one advanced device ( lighting, HVAC, etc.)
6) Configure a couple rules

As I said, ADC provides several free services and even trainings to help you be more successful. I doesn’t matter if you are a one-man shop or a large company with many employees. Register in the partner portal of Alarm.com and look around.
Keep an eye out for the next scheduled training, it’s worth the trip.


Worthington Distribution: May 24th Training Update!!

Here at Worthington, we will have an Alarm.com training taking place. This training is going to be a two hour session focusing on the top six action items you want to accomplish with a brand new customer. From January 2012 through January 2016, Alarm.com monitored close to 700,000 customers to better understand how they used their system and interactive service. Why did some cancel? Why were some more engaged than others? It all came down to what happened (or didn’t) at the end of the installation during the teaching/training phase. How thoroughly a customer engages with their new service comes down to the implementation of six steps, or success habits. At the end of that four year study, it was very evident that the customers that were the most engaged worked with dealers that used these success habits. Those customers that cancelled had minimal engagement and worked with dealer companies that didn’t take the time to get them properly set up that first day. We will go into great detail on what those steps are, how to implement them, and how to set the correct expectation for the new customer. It’s a fun, interactive session, that can make a significant impact on the “stickiness” of the new customer and help insure that they stay active with the dealer for a long, long time. If you have any questions, please let us know! You can call us at 800-282-8864 or email sales@worthdist.com


Worthington Distribution Visits Somfy!

This week, Worthington’s own John Zitzelman had the opportunity to visit one of our shade manufacturers to see their building and get to see how Somfy’s shades come together! Somfy’s offerings include shades, blinds, draperies, awnings and many more! For questions on shading solutions, please call us at 800-282-8864 or email sales@worthdist.com


Worthington Distribution 2017 Dealer Catalog

The 2017 Worthington Distribution Dealer catalog has been sent to the printers! Keep an eye out for our new catalog featuring a few new product lines!

Here are a few:

Dome by Elexa
Dome is the premiere home automation brand from Elexa Consumer Products inc. offering high quality Z-Wave devices at affordable prices. Attention to detail, top-rated components and top-notch engineering make Dome products the smart choice for integrators and end users alike.

Wink
There are a lot of smart home brands out there. Nest, GE, Philips, Honeywell and more. But they couldn’t always connect or communicate with each other. Until Wink. Now you have more choice in what smart devices are right for your home. And more ways they can work together so they’re even smarter.

SmartThings
Like Wink, the SmartThings hub is a Z-wave centric controller that will help bring all of your separate home automation systems together with a beautiful and user friendly application and super easy setup!

Domotz
Domotz is one of the network management systems most trusted by over 1000 Integration Companies and IT professionals in 90 countries around the world. It solves issues with all relevant information readily available at your fingertips — and without needing to physically visit the site.

Router Limits
When you connect to the internet, it opens the door to a universe of content, all brought right into your home at the speed of light. That includes the good and the bad — and even too much of a good thing can be, well, too much — to say nothing of the bad.
Like you, each member of our team has a family they love — children and grandchildren who can access all that content, every day. And you know how it is — it’s always a struggle to limit screen time in our own homes. Experiencing distraction-free homework time, getting to bed on time, speaking to actual humans at the dinner table…we hope to keep those traditions alive!

URC
For 25 years URC has been setting the higher standard for control technology with continuous research and development. Headquartered in Harrison, N.Y., the company has been the leading supplier of high quality remotes and is broadly regarded as the leading control manufacturer by consumers, subscription broadcast providers, retailers, custom installation professionals and OEM partners.

For any other questions on our existing or new manufacturers please give us a call at 800-282-8864 or email sales@worthdist.com!


NJESA Expo!

Our very own Richie Scholl and Steve Hoh are attending our most local show which is the annual New Jersey Electronic Security Association Expo! The NJESA represents over 300 security and fire alarm companies, manufacturers, and distributors. If you are in the Atlantic City area and stop by the show at Harrah’s, stop by the Worthington Distribution booth and say hello!! If you have any questions, please call us at 800-282-8864 or email sales@worthdist.com!


New arrivals for the New year!

Worthington Distribution puts a lot of effort into making sure we have a solution for every kind of install that our dealers may encounter. With the new year, there comes new arrivals that we at Worthington are proud to announce will make it into our annual dealer catalog. Below is a list of new manufacturers that we are glad to bring on and look forward to working with these manufacturers and our dealers alike.

New manufacturers to Worthington Distribution in 2017:

DOME by Elexa – Dome is the premiere home automation brand from Elexa Consumer Products inc. offering high quality Z-Wave devices at affordable prices.

Onkyo – Onkyo Corporation is a luxury consumer electronics manufacturer, specializing in premium home cinema and audio equipment, including receivers, surround sound speakers and other portable devices.

SmartThings – SmartThings is building an open platform for smart homes and the consumer Internet of Things. With this controller you can bring your Z-wave, Zigbee and other 3rd party devices into just one interface!

URC – URC, or Universal Remote Control, has for 25 years, been setting the higher standard for control technology including AV and home automation devices.

Wink – The Wink hub controls and monitors the lights, power, security of your home. Now they’re all connected through a single app, so you don’t need a different one for every product.

Router Limits – Router Limits is a network based manufacturer centralized around filtering and scheduling your network access for your children.

Domotz – Domotz is a company that supplies the ability to remotely provide tech support to provide proactive client care saving time and energy when it comes to your workforce.

For questions on new or older products, please give us a call at 800-282-8864 or email sales@worthdist.com.


Happy Holidays From Worthington

The Worthington elves hard at work!  From The Worthington Family to yours;  enjoy a safe and healthy Merry Christmas and Happy Holiday season.

 

 


Spotlight on Aeotec

Aeotec is a leading manufacturer of Z-Wave devices.  They have been able to strike that ever-delicate balance between price and quality.  Aeotec Z-Wave devices typically price out among the lowest when compared to competing devices, and they have one of the lowest failure rates in the industry.  Aeotec devices are well-known with hub and gateway makers, so they are very widely supported.  You’re probably already familiar with the standard devices that Aeotec makes like door/window sensors, motion sensors, water, sensors, and repeaters.  Today we would like to take a moment to explain some other great devices that Aeotec make that you may not already be familiar with.

First up is the micro module.  It comes in switch and dimmer varieties and has multiple applications.  One is to use it in place of an in-wall dimmer or switch.  The micro module goes in the wallbox and connects to the line, neutral, and load wires.  It also has input terminals that connect to a standard on/off switch.  Use these to provide local control in a familiar form factor.

Another great application is as a fixture module.  Maybe you come across a bank of lights that yo need to break down so that it can be controlled in multiple groups.  The micro module can be installed right in the fixture and controlled like any other Z-Wave dimmer or switch.  Perhaps you want to mount a scene controller in a room but the only wall box available has a switch in it.  You could remove the switch and send hot power to the fixture.  Place a micro controller in the first fixture in the series for control, and mount your scene controller in the box.

The next is the touch panel.  It’s a companion to the micro module and fits in a 1-gang box. Wire it to the input of a micro module for local control in a sleek design.

 

 

 

 

 

 

 

Finally, let’s take a look at the sleek new door/window sensor with rechargeable battery.  Our industry has no shortage of this type of sensor.  This one is different.  It’s only 9mm thick, it’s paintable to make it disappear,  and it has a rechargeable long-life battery.  It costs a little more, but it offers a little more.


Welcome the Holidays with Automated Christmas Lights!

The holiday season is upon us and most of us have already put up our Christmas decorations. What makes those pesky lights just a bit more enjoyable is being able to set them on a timer or even control them with your smart phone! With Bluetooth Plug-in modules or a Z-Wave home gateway, you can automate those beautiful Christmas light displays for the whole world to see! For any questions on our Bluetooth or Z-Wave products, please give us a call at 800-282-8864 or email sales@worthdist.com


Switch to our mobile site